UGM Motors dealership customer reviews

3 Reviews

4.9 out of 5 stars

5 star

4 star

3 star

2 star

1 star

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Shane Brown 20 Sep 2017

Great selection of many vehicle's to choose from, the staff are great here, they are honest and let you know everything about the vehicle's that they've done, what's still needed, etc..

4 rate

Amber Olvera 07 Jan 2017

The people there seemed very friendly, especially the guy who put the used tires on my car. The work was done quicly, and the price was affordable for the tires and the work. It was much appreciated!

4 rate

Nicholas L., San Rafael, CA 30 Mar 2016

I purchased a vehicle from UGM soon after arriving in town to begin a new job. They made me a good deal, were very accommodating and entirely upfront about some issues with the vehicle. Unfortunately, after a few hours of use the transmission completely failed and required a tow back to the dealersh...ip. After leaving it overnight and returning in the morning, the staff at UGM were entirely apologetic and completely reversed the ideal with a full return of my payment. They called later and described the slipped hose that caused the transmission to fail and offered the vehicle back, but I was too gun-shy to try that vehicle again and politely refused.Though I did not have any luck with that particular vehicle, I can say that the people at UGM conducted themselves with an extremely high level of integrity and honesty. I greatly appreciate who they are as people and would recommend them. Show more

4 rate

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