Customer Reviews

UGM Motors strives to earn your trust and your recommendation with integrity, high standards and a commitment to customer satisfaction.

Here’s what a few of our customers had to say about their experience.

Customer Lobby
4 Reviews
4.9 out of 5 stars
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G.S. Raugust 06 Apr 2021
They go over the car and give you a report about it's past, I believe their salespeople don't get commission, support a good local cause and get a car from honest people. My family has bought several cars from UGM over the years.
4 rate
Bryan Hermans 17 Mar 2021
UGM Motors is not an ordinary used car lot. They accept automotive donations that their mechanics repair or restore for resale. I had an older GMC Suburban that still ran well; but I got a newer one. I wanted to do something useful with the old one. So I donated to them. Any proceeds they can get to support vital ministries that lift desperate people out of bad situations. From women's shelters, to recovery centers, to getting people back supporting themselves, it's a cause that benefits the Spokane metropolis. I also looked over their large car lot. They do not get very many pickups or large SUVs. Consider UGM when you have a good used one you don't want anymore. I also encourage people to donate cars that are worth fixing, not wrecks. Show more
4 rate
Shane Brown 20 Sep 2017
Great selection of many vehicle's to choose from, the staff are great here, they are honest and let you know everything about the vehicle's that they've done, what's still needed, etc..
4 rate
Nicholas L., San Rafael, CA 30 Mar 2016
I purchased a vehicle from UGM soon after arriving in town to begin a new job. They made me a good deal, were very accommodating and entirely upfront about some issues with the vehicle. Unfortunately, after a few hours of use the transmission completely failed and required a tow back to the dealersh...ip. After leaving it overnight and returning in the morning, the staff at UGM were entirely apologetic and completely reversed the ideal with a full return of my payment. They called later and described the slipped hose that caused the transmission to fail and offered the vehicle back, but I was too gun-shy to try that vehicle again and politely refused.Though I did not have any luck with that particular vehicle, I can say that the people at UGM conducted themselves with an extremely high level of integrity and honesty. I greatly appreciate who they are as people and would recommend them. Show more
4 rate

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