Customer Reviews

UGM Motors strives to earn your trust and your recommendation with integrity, high standards and a commitment to customer satisfaction.

Here’s what a few of our customers had to say about their experience.

Customer Lobby
3 Reviews
4.7 out of 5 stars
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Kabal G., Calgary, Canada 20 Jun 2017
Stopped here on my way back home to Canada and the service is nothing short of fantastic. Our spark plugs and cables were bad and decided to quit just as we were leaving Spokane. Pulled in to UGM in a bind, about 90 minutes before they closed and they made sure to get our Jeep checked and have us on the road.Highly recommend. Show more
5 rate
Joe D., Manhattan, NY 29 Apr 2016
I dealt with Tom Frederick and he was straight forward with me.  I was looking into purchasing a vehicle from long distance sight unseen and he was kind enough to suggest I have a 3rd party look into the car and before purchasing.I can't say many car dealers or car salesman would suggest that b...e done.  I thought he was a very straightforward guy and honest about the car. Show more
5 rate
Nicholas L., San Rafael, CA 30 Mar 2016
I purchased a vehicle from UGM soon after arriving in town to begin a new job. They made me a good deal, were very accommodating and entirely upfront about some issues with the vehicle. Unfortunately, after a few hours of use the transmission completely failed and required a tow back to the dealersh...ip. After leaving it overnight and returning in the morning, the staff at UGM were entirely apologetic and completely reversed the ideal with a full return of my payment. They called later and described the slipped hose that caused the transmission to fail and offered the vehicle back, but I was too gun-shy to try that vehicle again and politely refused.Though I did not have any luck with that particular vehicle, I can say that the people at UGM conducted themselves with an extremely high level of integrity and honesty. I greatly appreciate who they are as people and would recommend them. Show more
4 rate

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